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Best laid plans and all…

First piece of business today is sock club. So, for everyone waiting for the The Notorious Sock Knitters World Domination Tour tickets to go on sale ( Sock club registration to go live) deep cleansing breaths. We are tweaking the system a bit so it works exactly how we want it to and makes this a more streamlined process for us all.

We believe that it will be up this afternoon. I will post here and on the RSC blog when it is live.  WE ARE LIVE NOW!!!

Second piece of business is all of the sale orders.

The Pacific Northwest has been hit with a winter storm. We have been working around the clock to get as many of this massive pile of orders out before the holidays as possible. And then what happens? Of course it snows and freezes and I mean freezes. It is really cold. I see that we are not the only ones with this extreme winter experience right now. Brrrrr…..  Oh and Mother Nature you have some impeccable timing honey. Truly my warm and toasty hand knit socks off to you. Way to go.

It is still our goal to get as many out as possible,but… it is becoming increasing difficult to do. 

Especially with no elves, the sleigh is in the shop for repairs and the reindeer have some mysterious malady.

Please bear with us. Blue Moon is located at a high elevation so we get hit pretty hard, making it an exciting adventure just to get to work.There have been days when the UPS truck will not even deliver here. So… that is the news form blue moon land where the weather is cold and frosty and the barn is full of wool. At least there is wool, where there is wool there is warm.

Stay warm!

RSC signup glitch-S

IMPORTANT UPDATE 12/16/08

One day when I try to streamline a process in order to make all of our lives easier please just hit me over the head it will actually succeed in doing this.

As of today there are still declines for some of you. We are still trying to figure out why this is happening. Please bear with us and know that you will get in so no worries on that front.

The system is bogged down. Please do not hit submit over and over.

This system is pre-authorizing your cards. We were told this meant just validating them in fact it means it is holding those funds. Since I told you that we were not charging the cards this is leading to some confusion and problems in relation to available funds for the holidays.

I cannot apologize enough for this, it is not what we thought was happening. If this is a problem for you and you have not registered please wait and do so after the holidays. If you have already registered and this is a problem please contact me; and we will take the preauth on your card off. It does take a few days to release those funds back to you please keep this in mind.

What we do know is that there are browser issues. We think we have addressed this issue. You will need to clear your cache before trying again because it does have the old script stored there. and that is what it keeps pulling up.

I think that covers it and again I am very sorry for any inconvenience this is causing you. It certainly was not our intention.

Ok back to it.