Orders Update
We are here today and doing our dead level best to crank out as much as we can. I know that there are a lot of you wanting your order status. You can check this on the site and that really is all the info available at this time. We can dig through and check for you but this ttakes an extraordinary amount of time and will not really give you more info. I think it serves us all better if that time is used processing orders.
The reason this has back-logged so badly is the massive amount ( over 700) of orders from the sale and they were large with many kinds of yarn which decimated our dyed inventory, then the weather and power and well weather and power. I know that you on the East Coast and Midwest deal with this and are set up for it so it seems to be a small thing. Here it is not a small thing and where we are it is even worse.
So I guess I am begging for your patience and understanding we truly are doing our very best to get your orders out.
I will know more this evening and hopefully still have power to post that information.
It truly has been one of those one thing after another periods and when I have more of a sense of humor about it I will share.
The final straw might have been this morning when the propane truck got stuck and now will not be back until next Monday. Even though I told them not to come until tomorrow, since I knew they would get stuck and …
thanks
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So sorry that things have been so trying lately…..sending warm thoughts for a few moments of peace…..trying times only seem to last forever….soon the sun will shine and the snow will melt….you have an amazing company and it will get sorted out.
Sue
Tina, your photos remind me why I love Northern California and don’t miss snow at all. When I was growing up in Omaha, we would have at least one snowfall of 12 to 16 inches each year. It was fun not having to go to school, but that’s about the only positive thing I remember. In Omaha, of course, we were used to dealing with heavy winter snows–totally unlike you folks in the “mild” Pacific Northwest.
The propane truck didn’t get through–does that mean as much cold as it sounds to me like it does? Yowsers. I’m sorry.
As someone who lives in the Pacific Northwest and has been suffering through this insane winter too, I am sending you tons of support and hugs. Unless people have lived out here, I don’t think they quite realize how totally crippled this region gets with even a mild snow storm–let alone one like we’ve had this year!! Bless all of you for even being there!!!
My order arrived safe and snug on the last day that we had mail service before even the mail person gave up trying to get up my street. (What ever happened to “neither rain nor snow nor gloom of night?)
I am finally thawed out. After two weeks in my house, I was about ready to jam a knitting needle through my eye.
I will send warm thoughts your direction! ::visualizing the propane truck coming back with no problems::
No worries. Your gorgeous yarn is well worth the wait. Sorry you have had such an awful time.
Warm thoughts coming your way….
Big big hugs!!! Hang in there and stay warm!
Sounds like you need to get out (if you can) of the house/barn on New Year’s Day, why don’t you come join us a Haggen’s in Tanasbourne? We’ll be knitting/crocheting/spinning/etc. from mid-morning (10:30 or so) until afternoon (whenever everyone wanders home).
So much for global warming, huh? We even had 9” of snow in south Louisiana! It was just enough to make me realize that I’m glad I live in the south and only have to deal with that stuff once every 20 years. I’ll take the heat any day. Hope things get better for you soon. All you can do is what you can do. Hang in there.
i have no punny response. there doesn’t seem to be one. i feel your pain minus the 700 things on my to do list. happy new year???
…and the big propane truck came ANYWAY because, afterall…what do YOU know?!-lol!
You WILL have a sense of humor about this, dammit! Don’t you find this fun? Fun fun! OK…maybe I’ll have to find something more amusing for you…
No worries Tina. I can wait. Just be safe and take your time.
I received my package on Christmas Eve—just in the nick of time before we left to visit my inlaws. I took a few minutes to open my box—how could I not after hearing about everything you all have been through to get the sale orders out? OMG, the Peru in Jasper made me gasp it is so gorgeous!!!!!!! I can’t wait to turn it into a February Lady Sweater. And of course, the STR made me swoon as usual. Receiving teh package on Christmas Eve gave me even more to celebrate.
Happy New Year, Tina!
My DH has all kinds of wisecracks about truck drivers from his many years in the construction business (something about breathing in too much vehicle exhaust or in this case – propane), but I’m afraid they’re not exactly polite enough to post.
Wishing you less snow & more fun!
Sending you lots of warm wishes from sunny Perth, Western Australia. Just wanted to send you a big thank you hug to everyone at Blue Moon, as my ordered arrived yesterday, which was a wonderful surprise. The colourways were gorgeous as always. Hope the cold snap passes soon and things get back to normal for you all. Thanks again for all your efforts.
I just received my order from the sale on Monday, and it was worth every second of the wait!! Thank you for overcoming adversity (and I live in Seattle, where we have been just as screwed by the weather, so I know at least some of what you’re dealing with!) and sending me my gorgeous, gorgeous yarn.
Tina… I really hope you know how grateful those of us are who don’t live anywhere near you for the sale online sale. I didn’t mind waiting AT ALL a little extra due to snow/heavy order load/etc…. blue moon is well worth waiting for, and I know you are a small band. I’m sure there will be somebody out there who will wench at you… let’s throw some virtual snowballs at them, and know they are in the MINORITY. Bless you for the sale. It is SO nice of you to think of us who love your yarns but can’t get to Oregon for the barn sale.
love sherry in PA (tubbysnuggles on ravelry)
While I can add nothing but more good wishes to previous comments, I write to tell you I just received my first skein of Socks That Rock (medium weight Farmhouse). At the Maryland Sheep and Wool Festival this past spring (a hundred years ago)there was one booth that had a forty-five minute line around it. ALL fashionable young hipsters, chatting and knitting, patiently waiting for …yes! Socks That Rock. As a dyer and former yarn shop manager, I guess I never got the memo about this amazing yarn or the buzz surrounding it. My hat is off to you. This stuff is gorgeous.
Took me til now to order because sometimes life gets in the way of knitting, but I am totally blown away by the quality. Already have ordered the book, and of course more yarn. Will wait at the window here for our stalwart mailgirl Kathy in her cheery yellow Jeep to carry that package of luscious knitting fun up our icy snowbound lane. Take your time getting it ready, I’m still savoring that first skein…..