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Server got a kick start.

Server is up and running just too much too fast.

I really am sorry if any of this has caused upset and grief.

We did our dead level best to make this run as smoothly as possible.

The classes are NOT full. It was just a massive overload to the system.

If you go look now you will see that there are a lot of classes available.

We are answering your emails as fast as we can.

There is an ebb and flow here class wise so check back.

We know this is upsetting and frustrating and cannot apologize enough.

  1. Many, many hugs to both of you. 

    (I hope you (plural) get to sleep sometime soon, after the adrenaline wears off!)

    November 30, -0001
  2. Congrats on such a quick sell-out! I’m disappointed that I couldn’t get into either of the classes I wanted because I couldn’t get on the server—and then when I did, it kept kicking me out and ran out my 15 minutes. HOWEVER, I did get into the reception, luminaries panel, and sock hop. The rest I can absorb as I lurk in the hallways and marketplace for four solid days. smile

    And to the folks who kept telling you, “It’s just knitters,” I say PFFFFTTTT!!! Can you hear us roar NOW? smile

    I cannot begin to tell you how much I’m looking forward to this!

    PDX Knit Bloggers will be there en force and help out however we can. smile

    November 30, -0001
  3. Sharon Johnson #

    NOT up from here.  I click Begin Registration, it allegedly starts loading

    “register.php?screen=2 and I STAY on the same page, with the time still

    at 15:00.

    November 30, -0001
  4. Susan #

    Many many thanks for all your hard work.  Jen and I will make more brownies for you, though I think you probably need them now.

    You have one happy camper/summiteer here.  I got into the classes I wanted with only minor blips.  Now to do all my homework before August.

    November 30, -0001
  5. marcy #

    so maybe the IT gang can back you up with the COnvention center gang (or whomever chooses to doubt you next)…when will they ever learn! lol

    great job and hang in there!!! Steph too!

    November 30, -0001
  6. Lucy Anne Tillett #

    WOW. I waited until 11 to register so as not to overload the system. And every 1-3 hour class was sold out. Hurrah! and sigh….

    I did get in the opening reception and luminary panel so I am glad to be able to be part of this amazing event.

    November 30, -0001
  7. Cathy #

    Our group was watching your blog for the announcement the site was back up and it did not appear until after 2pm EST. We missed out on everything, all read SOLD OUT. We will have to cancel out hotels, so sad.

    November 30, -0001
  8. Sharon Johnson #

    Changed browsers and THEN it worked. 

    However, I am registered TWICE for Beaded Cables.  Checked OUT ANYWAY so

    I would not lose the rest of the registration.

    How do I get the problem with being registered twice for beaded cables fixed?

    November 30, -0001
  9. THANKS!

    Now go have a drink.  And some chocolate.  Or both.

    November 30, -0001
  10. Pat Dixon #

    I know every one has workec so very hard..Didn’t even get on line after a hour wait..none of my classes were open.I’m coming anyway..

    November 30, -0001
  11. Lee #

    Well, I have confirmation numbers, but so far no confirming email.  I’m hoping that is just delayed by the massive overload. smile

    November 30, -0001
  12. Jennifer Revall #

    Thank you so much for all that you’ve done.  I can’t imagine what you must be going through right now. I did end up getting in classes, so thanks for posting the updates. Getting all this organized had to be a feat of endurance that, as a former triathlete, I can’t even fathom.

    So, tell the truth, was it the IT guys who reallly didn’t believe that knitters could be so…well, enthusiastic?

    November 30, -0001
  13. Thank you so much… Feelings run really high around things like this, but even when I was weeping and gnashing teeth I knew you guys were trying as hard as you could and probably felt as bad as I did.

    November 30, -0001
  14. Lauren #

    Thank you Tina and team for all your hard work to bring us this wonderful, one of a kind event! It took me a few tries, but I was able to get all of the classes I want…did not expect that and it makes it worth taking the day off work to register! I can’t wait for August!!

    November 30, -0001
  15. hugs! will be patient – know you are doing your best.  already sent an email.  (paypal confirmed but no site confirm).  xo

    November 30, -0001
  16. Marie #

    It was worth the wait.  Thanks, many thousands of thanks, for all your hard work.  Can’t wait to get there and meet everybody.


    November 30, -0001
  17. Dee Ann Teseneer #

    Alls well that ends well.  I’m with Anne, I just couldn’t imagine dealing with this from your end!

    Thanks so much for all your hard work.  I can hardly wait till August.


    November 30, -0001
  18. Jen #

    The frustrating thing for me, was all the 3 and 7 hour classes were showing as sold out, so I took some of the one hour wonders so I would have something. Now the longer classes are available but, don’t work with the one hour wonders I paid for. Frustrating, but understandable. I am still excited to attend.

    November 30, -0001
  19. Karen Strauss #

    I was able to successfully register around 2:30 but I have not received an email confirmation of my classes. How long should I wait before I get really nervous?


    November 30, -0001
  20. Nina #

    After a few initial “site not available” messages I got on and got all the classes (including Stephanie’s!)I wanted.  I’m hoping that I’ll get an email confirming my class selection because I couldn’ print when I registered.

    It’s impossible to convey how exciting this is to anyone who is not a knitter but I have tried. 

    thank you both for all your incredibly hard work at indulging all of us crazies out here.


    November 30, -0001
  21. Stacy #

    I want to join others in saying thank you for organizing this, and thank you for doing your best. We all knew it was going to be a crunch up at starting time, and I think we all knew you were doing your best, having anticipated this. I was one of the lucky ones. I was one of the unlucky ones for the 2009 Madrona. Obviously we need more knitting events in the Northwest!

    November 30, -0001
  22. You guys are amazing—I know that there were some insane moments in the background there pulling this back from the brink.  I hope you can take a nap now?  or have a beer?  (And I even got into your class, yippee!!!) smile

    November 30, -0001
  23. Hey! THANK YOU! I am one of the lucky ones to win the server wrestling match, but even if I hadn’t, I would still want to say good job. Please do not weep too many tears for those who are crying out in frustration. We all know that you have worked your butts off to make this work, and hopefully those who are smarting now will still come for the fun.



    November 30, -0001
  24. I am very excited about this event.  The time and effort you have put into this is appreciated.  Thank you for all your hard work!  I like the set up of the web site, the organization of the information, and how intuitive it is to maneuver.  I appreciated getting notifications by email so that I didn’t worry about missing important dates like hotel registration and class registration.  Thank you for all your hard work. I know first hand that server problems are difficult to anticipate, especially when working with such a huge influx. It seems you have handled it very well – it is obvious that you care about the knitters wishing to attend.  Just wanted to voice my appreciation for a job well done.

    November 30, -0001
  25. EUREKA!  I struck gold!  My confirmation took a good 15 minutes to come through.  Yeah, they didn’t believe you guys, huh?  Showed them!  And still room in a Lucy Neatby, Clara Parkes, Marjan Hammink class! and even a couple of Darning sessions open, taught by Merike Saarniit!  I’d say that’s pretty good!

    November 30, -0001

    Sent you an e-mail.  Extreme frustration!!!!  Our server here at work does not allow us to purchase items on the internet.

    I got all of the way through with the classes I wanted (Cat’s Dancing, Barbara Walker’s Mosaic, Judy’s Heels, and the Luminary Panel) filled in my personal information and our server here at PacifiCorp booted me out because I wanted to make a transaction with my own credit card!!!!

    Now looking back the classes are full and I am SOL and not a happy sock knitter. 

    Wish there was something that could be done, but I have no access to Internet access other than here until much later today.

    Please let me know if there is anything I can do to get in.



    PS work e-mail is

    November 30, -0001
  27. Flipper #

    Are there tickets to the sock hop??????

    November 30, -0001
  28. What if you held a sock summit and nobody came?? This is the kind of problem you want to have…smile Hang in there.

    November 30, -0001
  29. Pamela #

    I’m actually double booked because it kicked me out during payment, and then when I went back the classes I had selected were sold out, so I made other selections. I went back after reading a discussion on ravelry to find out that the classes I had originally scheduled were available, so now I’m double booked. How do I cancel to make these available for others to enjoy and do I have to pay the cancellation fee?


    November 30, -0001
  30. TINA you ALL deserve kudos all over the place!

    That had to be 1,000,000 times harder for you all than it was for us.

    We love you


    November 30, -0001
  31. Thank you all soooooo much for creating this fabulous event, making it affordable for so many of us to go to, keeping us all as updated as you have! I can’t wait for August to get here!!

    Once you’ve sorted those emails (egads!)…its beer o’clock!!

    November 30, -0001
  32. Alice in the Heartland #

    After a soothing rant (for which I apologize profusely) I was able to get into most of the classes I had in my cart before getting kicked out and climbing back in to get whatever was left. Yes I’m now over booked but not as badly overbooked as I was underbooked before. Thank you so much for going through all of this for there are many grateful knitters out here. There are also a few disappointed folks too but I agree with the person who said that this is the kind of problem a promoter wants to have. Looking forward to a great time come August. Lots of love and hugs, Alice

    November 30, -0001
  33. Have some chocolate.  You deserve it. Right now I am just pretty happy to get 3 of the classes I wanted.  Two were one hour classes.  I may not have got the Sock Innovation class but I am okay with that.  I got another sock design class instead. smile

    November 30, -0001
  34. Have chocolate. Have beer. Have something stronger than beer. Breathe deeply. Take a walk on the beach (or at least look out the window).

    What you have accomplished so far was darn near impossible. You and Steph and all of the merry helpers are amazing. I’m sending big, big hugs to all of you.

    And feeling just a little bit smug that you were right and “they” were wrong. Is that bad of me?  wink

    November 30, -0001
  35. Denise #

    OMG! Sock history in the making… kinda like “survivors” for knitters ; )

    Many, MANY, thanks to everyone involved… need to go lie down & sip wine through a straw…

    See ya in August! : D

    – Denise (aka dlotter on ravelry)

    November 30, -0001
  36. tami #

    I’m also double booked. Signed up for some one-hour wonders, just to have something, and later got all the classes I wanted.

    How do I cancel my first booking so that other folks can enjoy?

    I’ve sent an email already, but it sounds like I’m not the only one.

    November 30, -0001
  37. kathornus #

    Well, when I had to leave for work at 1:25pm Eastern, the server was still overloaded.  Now that I’m off work, everything is sold out.  Sadness!  I usually don’t get to go to these things, but I’d been saving up my tips, figured I could stay at a youth hostel rather than a hotel, and I even went on a yarn diet to save up.  For once, I had the money to do it, but fate says no Sock Summit for me.  I’m going to go cry now.

    November 30, -0001
  38. I got in to every class I wanted on my list!  I cannot wait!  I did end up with 3 tickets by accident for the luminary panel (I tried to pair it down to 1 at check out but I was charged for 3 anyway, odd).  I hope to find out if I can “undo” the 2 extra tickets or if I have to sell them separately.  But I have plenty of time to find that out!  Now to secure plane tickets!  yay!

    November 30, -0001
  39. Nancy #

    Maybe you should feel smug for being right or happy that this is a problem a promoter wants to have…but remember those of us like kathornus and myself. There are those of us that get few opportunities to attend any event and saved and/or made special arrangements to choose this event. The server issues caused many of us to miss out. And like kathornus, I am going to go cry now…

    November 30, -0001
  40. Sending hugs yours & Steph’s way.

    November 30, -0001
  41. Cathy Johnston #

    You did it. I hope you breathe easier soon and can truly relax before the hoards descend on you in August. See ya then.

    November 30, -0001
  42. Mary Ann #

    Well, it has been several hours and I hope that you guys are recovering.  Didn’t get mine to go through.  Like at the finish line and the second before you cross it the computer kicked me off and then all was too late to have any minutes left when I got back.  So checked my Visa, whoops didn’t show up there either.  Oh shucks! So registered later with a couple that were left and did get luminary.  Guess my first one went into cyberspace and someone got.  In meantime, keep checking Visa and email for first one, but at the end of the day to no avail.  That means I get to knit, watch people and shop!  What fun!  Thanks so much for all your hard work for our pleasure!

    November 30, -0001
  43. Paula #

    Tina – You guys have done an awesome thing.  Thanks so much for all the work, stress and pain that you have gone through to make this event happen.  It will be a fantastic time.

    Thanks again.  And again….

    November 30, -0001
  44. What Cindy said, especially the PDX Knit Bloggers part. wink But *wowsa*, what a bloody amazing, horrendous, nerve-wracking day for you and Stephanie and the teams! ::hugs and beer to you all:: I’d have those IT guys write down a detailed incident report for you, so the next time someone pats you on the head condescendingly, you can hand it over and watch their eyes bug out.

    I was lucky. I kept persevering through the first hour, and managed to get the opening reception and the luminary panel, *and* my confirmation email. *g* (Would’ve loved the Spinning A Painted Sock class, but at the last minute decided my budget this month was too overstrained. *sighs*) But as I mentioned on the Ravelry registration thread in the SS09 group, for all those who are coming but still didn’t manage to get many or any classes…with all those sock knitters attending, visiting and knitting/spinning between classes and market stops, it’ll be like a gigantic sock university anyway. Those of us not in class will just make sock soup, and teach each other! I’ll be there every day I can.

    November 30, -0001

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