Okay it’s going to be a little hard, because I am over the moon excited but before I share all about our color club I am going to take care of a little order update business. Also there are some happenings that are just around the corner which is hard to believe but nonetheless true!
We got a little bogged down with orders and are doing our very best to get caught up which we almost are!! Thank you for your patience! As happens we had a mill order delay on our sock yarn which totally messes things up and stresses me out to no end! Added to that a bunch of my team were out sick, again. I know… it does seem to be happening a lot. I have a theory about this. Team Blue Moon is composed of a bunch of moms of young children right now. This is a new thing for many years we were a team of women with grown children. Anyway I am thinking this explains the illnesses. I am probably over sharing here but I have been trying to figure out the why of all of the illness and wondering if maybe Columbia County had an issue of some sort. So this is where we are. Where I believe we have fallen down on our usual good customer service is in communicating this to you and for that I apologize!! I am working on a new system where this is better.
I have noticed that some of your emails are not getting to us at firstname.lastname@example.org and maybe email@example.com and I am looking into this. One of the other things things that happens is that in our order system we have a way to go into your order and email you from there if there is an issue. In the past this has worked just fine but I am of thinking that some of these are not getting through. So we are also trouble shooting this.
I just want you to know that you are so very important to us and I am trying to figure out some of this technical communication road blocks. I am by far not a techie so… . While I sort through this you can always reach out to me at firstname.lastname@example.org
We shipped out a massive amount of yarn on Friday and the same will be true next week. Please know that I really appreciate your patience and feed back also!! You are why I do what I do!
Tits Collective yarn is part of what is shipping out!! We are still taking order if you want that colorway before the end of July! It is such a fun colorway to dye.Oh my goodness. I am spinning it too and it is so much fun to spin. So warm, bright and happy! Great color therapy spinning!
I am supposed to have a pound of this done by the end of Tour de Fleece but I do not thnk I am going to meet that goal. I am halfway there so… we’ll see.
For the 16 of you that are ever so patiently waiting for the Fair Isling on Blue Moon it is at the printers this coming week and the pdf is being formatted so. Also lesson learned!! Check files yourself first!!! I am printing a bunch so once it is all done will put it back up for sale for those who are interested. All of this has given me an even more of an appreciation and respect for tech editors and layout. I am sorry this has been such a wait!
The ever so lovely Theresa and Ron Miskin of The Bufflao Wool Company will have a bunch of our yarn. Here is the a link to the Market floor map so you can find them! They will have a bunch of new colorways that we do not even have up yet!! So if you are going be sure to stop by and say hi and check out the color, the yarn and lovely samples!!
In the past 6 to8 months we have said a sad good bye to some of our LYS’s and also welcomed a few more to our team So do check out who and where our yarn is so you can see it in person and support these lovey yarn shops.
Wow that was quite a lot. I think I am going to put the color club info on the top banner so it will live there for awhile and also we can look at the lovely graphic that Maggie created for it!
I want you to know that I am so very grateful for each and everyone one of you and feel blessed that I can serve you in color and yarn. It has most definitely been a year of challenges. I do see the light at the end of this tunnel so feel like we are just about over this hump. ( knock on wood)
Thank you all so very, very much for hanging in there with me!! You are my rainbow!