Registration Update

We sent an email out yesterday that had the letter below in it to everyone on our mailing list and to all who we have listed as registered.  You see thanks to the Great Sock Summit Server Crash of 2009 we all are having several recurring nightmares with revolving themes all involving large numbers of confused and unhappy knitters.

We are doing our dead level best to make sure we have reached out to everyone who might have a registration issue.
I know we said it in the letter below but I am going to emphasize it (probably over so) again.
Please check make absolute sure that you in fact did receive a confirmation email with confirmation numbers on it for everything you registered for.
If you have that information you are golden no need to contact us. Don’t get me wrong we love to hear from you but the inbox is a wee bit of a scary place these days. So many sock knitters so little time.

Steph and I are working on getting the shopping cart up and the Sock Museum KAL so look for those really soon.
Also, the market place is coming together so beautifully and honestly, exceeding even my wildest dreams which is no small feat.
Ok… off to help pack for Black Sheep and to the bank to get the cash for the cash box which yours truly spaced out yesterday. (I have SS09 brain, blue moon is being very patient with me.)

Dear Everyone,
As some of you may know from experience, the sheer numbers of avid sock knitters who attempted to sign up for the Summit sort of… well.  Fried our server.  Things got up and running again very quickly, but for about a half hour there, things were nothing short of dodgy.

We can’t apologize enough for this, and we’re sorry not just for all of you, but for our staff and friends who have helped us manually process all of the errors and corrections over the last few weeks. We totally owe them socks (and probably hard liquor, but we’re not giving them that until after the Summit.)

We believe at this time that we’ve handled everything in our inbox. If you haven’t heard from us, then please write again to .  (There were a few people we couldn’t reach due to incorrect emails or phone numbers, so please, please write again before thinking we’re not happy to help.)

In addition, we want to stress that you need confirmation numbers to check into the Sock Summit.  If you experienced a problem at registration and didn’t get those confirmation numbers, you need to write to us, so that we can confirm you’re registered, and send you the numbers.  If you did not see confirmation numbers, you may not be registered.  We’ve been doing our level best to see everyone through this happy, and we’ll do our best to help you too.

In addition, because we’ve been using the few returns and cancellations we received to help solve problems, there are very few classes to put up for grabs.  As we can see no reasonable way for thousands of knitters to compete for a few spots, and we are helpless in the face of the unbelievable mass of all of you, we’re not going to re-open registration. If any spots remain open at the time of the Summit, knitters will be able to sign up for them at the registration desk.

Looking forward to hearing from you,

ST-1, ST2
and the dedicated (but tired) team that backs them up.

Sock Summit meeting 4,723…

There are meetings and then there are meetings. There are the necessary more formal business type meetings like the convention center meetings and exhibitor meetings, lawyer meetings, web meetings, accounting meetings and hotel meetings with good people doing their jobs and helping us do ours.

Then there are the meetings with the team I usually work with in relationship to all things Blue Moon. They are all awesome people who are great at their jobs and really fun to work with. The fun thing is pretty essential for me on the creative end of things.  So of course when needing these jobs done for sock summit we would bring these people in to help. 

Our graphic team is Cassie Caldwell and Tim Bergman. They designed the sock summit logo and have put it in on everything we thought we could get it on without feeling like we look as obsessed by it as we are.

We really love the logo that they came up with for us and all of it’s little parts and pieces. They are also responsible for all of the website graphic and look. Tim and Cassie are very creative, know their stuff and so much fun to work with. We really love working with them.

Another really great team are our printers, Randy and his superb crew at Brown Printing. Actually Randy introduced me to Tim and Cassie. He thought we would be a good match and boy was he spot on. We all enjoy and respect each other and then the work follows pretty effortlessly from there.

Yesterday afternoon we had a meeting to work on the show brochure,name tags… .  Debbi and I (cockeyed the sockateer and your vendor goddess) met with Cassie (Tim is teaching at PSU) and Randy at Brown (where they have printing presses and it smells like ink and is oh so lovely if you like words and graphics). They are also green and responsible. You can check them out here; http://www.brownprn.com/

This was the first time that Debbi and Cassie had met and I was really looking forward to it.  You know in that way where you have two people you care about and you know they will really like each other. So I arrive and of course everyone is already there because now I am that “late” person.  I have decided to look at it as I am on time, they are just a wee bit early.

Anyway I walk in the door and this is what I see.

Debbi on the left, Cassie on the right, a pretty well matched team don’t you think. Made me feel a little great about my people skills. Honestly it cracked me up all day and truly, you could have knocked me over when I walked in that door yesterday and saw that vision.

It was a very productive meeting. We got a lot done, the show book is going to be great and Randy is helping with all sorts of things paper and ink-wise.
Two of my favorite people got to meet and well, you see.  You can’t really see it here but even the nail polish color was the same.

All in all, a good day.