Blue Moon Blog

General News

Moonstruck Typo Errata

Typo skein number errata:
Under the materials section for Gaea it should read 3 (4, 4, 5) .

Yup. I kid you not. And now that I have recovered my initial chicken little, the sky is falling, the sky is falling… reaction, here is how we are handling this. If you ordered Gaea for the small size you are good to go. No worries.
If you ordered yarn for the medium, large or extra large you will not have enough yarn to make your sweater.  Here is what we are doing.  We are emailing you all. You will get an email from me with a special code to go back our website and place your order for the 1 or 2 skeins you need to make your sweater. The code is for 20% off this covers your initial discount of 10% and then an extra 10% to cover postage. 
I can’t express how sorry I am over this error and want you to know that we will do whatever it takes to make this work out for you.

We’ll be adding this typo errata to the Patterns FAqs page tomorrow morning (tech availability).

Again I’m sorry for any inconvenience.

posted by tina

October 6, 2010

General News

Bundling, packaging and shipping. Oh my.

Where, oh where has my woobu gone?
Oh where, oh where can it be?
With its tails cut short
and its fringe cut long
where, oh where can it be?

And that my friends is the best ever request for a yarn order update we have ever received. Thank you Lynette you made my day.  Every time I picked up a skein of woobu I thought of you.  I know I’ve said this before but really we all need to hear good things again and again. Soul food.
We have the best customers.  I think knitters make the best customers.  I feel very lucky to be in this position where I get to interact with so many creative people.
I’ve heard this nasty rumour that some think we’re maybe wound a little tight and slightly obsessive.  I know. It’s just shocking and well, rude.
We’re so misunderstood.
Focus, intent, creativity and passion with a healthy does of smarts.
KNITTERS!!!

Thanks!

and off to the barn I go…

posted by tina

September 30, 2010

General News

November Silk Retreat

Here we go again. We had so much fun last time we’re doing it again in November.
Steph just posted all the particulars so go to her blog and read all about it.

We’ve got 45 spots and they go fast.

posted by tina

September 21, 2010