Blue Moon Blog

Sock Summit 2009

JoAnn

posted by tina
July 24, 2009

I just want to take a few minutes this morning before the SS09 craziness amps itself up to the level where not much else exists and thank JoAnn and tell her we love her.

JoAnn, a part of ST2 and Blue Moon’s customer service queen has been the person filling your lottery submissions. Actually JoAnn has been a very large part of registration since before it opened in May. A lot of you are probably already familiar with the awesomeness that is JoAnn. Those of you who have not had the pleasure of being helped by JoAnn here she is.

Isn’t she cute!

She is also helpful, kind and funny as hell. JoAnn will tell you that she is not a people person (she really loves animals, especially cats and furry burglars) and maybe she does not like to hang with lots of people all the time. I have not met many people that are so personally oriented to helping others as JoAnn is. One of the best part of the past few days is walking in to the barn to see how things are going and have her look up from screen all bleary eyed and say I just made another knitter very happy. Helping others, whether they have fur or not, makes JoAnn happy. JoAnn is one of those kind souls walking the planet that will quietly notice that the burden you are carrying is slipping and will gently sidle up beside you, lend her shoulder until you regain your ground and just as quietly walk away. She is probably not going to like me telling you this or singing her praises but honestly, neither Steph nor I want to even consider the past few months or the next few weeks without her. She is rockin’ this whole registration and lottery thing hard, long hard eye straining mind bending hours.
Thank you JoAnn for being you. We love you a whole lot.

Comments

Hear! Hear! Thank you Joann! I know I have had email with her and she is awesome. I hope to meet her at the Sock Summit and thank her personally.

posted by Kimberly
Jul 24, 2009

I feel I’ve just met a new friend for life--what a lovely person and what a lovely tribute. Thank you Tina and Joann both!

posted by Alison Hyde
Jul 24, 2009

Thanks for all your hard work, Joann!!
And what the hec is she wearing in that picture?! Does it have EARS?

posted by Allison
Jul 24, 2009

I was helped by Joann in the aftermath of the original registration.
She absolutely made my day!
Thank you Joann!
Michele

posted by michele
Jul 24, 2009

Having recently been relieved of my registration burden by the lovely Joann I can atest to her wonderous powers. I’m guessing she has an invisible plane and magic bracelets stashed somewhere.

I had an email crash where every email from May went missing. Permanenty missing. Including my Sock Summit registration confirmations. I called in to Blue Moon in tears. I knew that the confirmation number was all that stood between me and major Sock Summit disappointment. It would have been suck summit without Joann

Joann had me taken care of, since I had won a lottery class and paid. Although her system was down I had a new set of shiny confirmations the very next morning!

She did indeed make another knitter happy. Happy doesn’t begin to describe it.

Bless you JoAnn!!

posted by Tracy Irwin
Jul 24, 2009

Bosses who publicly thank and praise their employees can be a rare commodity. I have no doubt that one of your (many) skills is hiring good people. Some folks, however, hire good people then take all the credit for the work they do. (I worked for one--but not for very long!) Seems to me that you do a lot to help your staff help you by being supportive and gracious.

I have had nothing but positive experiences with each BMFA person I have encountered, including JoAnn. I’m happy to continue to knit with your yarn, attend your events, and support your company.

posted by Angela
Jul 24, 2009

Thanks JoAnn! You rock the BMFA customer service!

posted by linda
Jul 24, 2009

Thanks, JoAnn!

posted by MrsQuimby
Jul 24, 2009

so it would maybe be too weird to walk up and give her a hug? So thankful for all that your teams are doing! This feels like the opportunity of a life time for my wee business. Thank you.

posted by Lorajean Kelley
Jul 24, 2009

JoAnn Does Rock!
She helped me complete my Sock Summit Lottery registration and I did not feel at any time like a “number” or part of an anonymous process.
Thanks for starting my real Sock Summit journey as you did!

posted by KiniaCat
Jul 25, 2009

Amen to that! JoAnn is the best. I work in a client service orientated business and subconsciously try to follow her lead. Quietly help a client without complaining and then move forward.

BMFA, sock knitters and the whole knitting world is just that bit better and brighter because of her.

Thank you, JoAnn.

posted by Jocelyn
Jul 25, 2009

I also want to thank JoAnn. She helped me get a class and register for the rest of the doings for the sock summit. She has made the sock summit for me. Thanks for everything.
Joan

posted by Joan J Merrifield
Jul 25, 2009

I’ve also had the pleasure of being helped by JoAnn on both Blue Moon orders and the Sock Summit and I can’t imagine anyone doing a better job.

Thank you JoAnn for everything you do!

posted by Hope
Jul 25, 2009

I imagine the SS09 crew is made up a of a number of amazing folks like Joann. There’s probably not an adequate way to thank everyone involved in planning this event, but I’m going to try by having a balls-out fabulous time. Thanks for letting us get to know Joann better, and thanks for everything Joann. Counting down the days…

posted by Christina
Jul 25, 2009

And she’s my daughter!!!

posted by poppadoc
Jul 25, 2009

Thank you so much for everything! Don’t be too hard on Tina for telling us how great you are - many bosses wouldn’t take the time to do so.

posted by EileenD
Jul 25, 2009

*Blushes* Just a wee bit embarrassed over in this corner of the barn. Thank you Tina. Thank you Steph. Thanks to all of you. And thanks to Poppadoc. I’m very blessed to have all of you in my life!

posted by JoAnn
Jul 25, 2009

Hooray for you, JoAnn! Hope to give you a high five at the summit.

posted by pamela grossman
Jul 25, 2009

I’m guessing that JoAnn and Anneli will be the ones holding down the fort in Scappoose while the rest of you are Summiting in Portland. We love you JoAnn. Hope you can spare an hour or two from your studies to come to Portland and say Hi! Hugs, Alice

posted by Alice in the Heartland
Jul 25, 2009

Actually Alice all the whole Blue Moon team will be at the Summit. We need all able yarn bodies.

posted by tina
Jul 25, 2009

awesome JoAnn! you deserve the public outing!
and in my next adventure, i want a boss who will publicly out me for being awesome! we all like praise deep down, right?

JoAnn and Tina, you both rock!! and steph and the rest of the st 2 and bmfa teams too!

posted by marcy
Jul 25, 2009

I think with sock summit, the “it takes a village” applies....and you have one awesome village!! So glad you have JoAnn helping you create this awesome experience!

Thank you JoAnn!!!

posted by Irishgirlieknits
Jul 25, 2009

Good on you Tina for finally taking everyone out of the “barn”. See you sometime after August 1.

posted by Alice in the Heartland
Jul 26, 2009

PS is it sad or good that I recognize (and have read) most of the books JoAnn is buried in?

posted by Alice in the Heartland
Jul 26, 2009

I just read all the very nice things said about JoAnn. It brought tears to my eyes. Yes, she is an amazing young woman and I am proud to say an amazing daughter. Love you.

Mom

posted by Pat Rieke
Jul 26, 2009

I just read all the comments about JoAnn. It brought tears to my eyes. Yes, she is an amanzing young woman and I am proud to say an amazing daughter.

Mom

posted by Pat Rieke
Jul 26, 2009

JoAnn you Rock!!!!

JoAnn has helped me extensively in the last few days so that I am able to participate in Sock Summit. I’ve already threatened a great big hug if I see her there. I think the identifying pink hair should help immensely.

posted by jmcmjoan
Jul 26, 2009

JoAnn is incredibly organized. She helped immediately when I cancelled a class for SS. Now could you lend her to the White House so we can fix this health care issue...!

posted by Judy
Jul 26, 2009

JoAnn you rock the house! I too have had wonderful email and help from you! Thank you for being who you are! I hope to meet you at the Sock Summit.

posted by Kimberly
Jul 26, 2009

Joann is more than just a great person, she is an ANGEL. Always friendly and calm in the eye of the storm.

posted by Duffy
Jul 27, 2009

Yea for JoAnn!

posted by Mya
Jul 27, 2009

I can’t say enough good about Joann - just the couple of times I’ve talked with her! You all are very lucky to have such a gem.
(((hugs)))

posted by Knitnana
Jul 27, 2009

Joann is truly awesome!! It’s a remarkable person who knows just what response fits each unique situation. Joann is a master at that!

posted by sophia
Jul 27, 2009

Thank you , Tina, for the intro to Joann. I have exchanged several e-mails with her--she is always amazingly calm and helpful and delightful, a model of customer service. I look forward to meeting her and all of you in person at SS09. I already told Joann I would recognize her by her halo--now I know what she looks like! Thanks and hugs,
Eleanor

posted by Eleanor
Jul 28, 2009

this is me giving STANDING OVATION to Joann. i am one of the knitters made very happy in lottery. i would give each member of sock teams cool beverages, baloons, and a personal masseuse
can’t wait to see you ALL

posted by Mary ~ Awntie
Jul 29, 2009

And thank you Tina, for the glorious glimpse into your SS09 HQ reality!

posted by michele
Jul 30, 2009

HI JOANN!!! <waves furiously>

You don’t know me, but I’m one of the knitters you made very happy. But I’m not biased! I could tell you would have been awesome to deal with even if you had been the bearer of bad news.

I absolutely loved being able to put a face to the name and voice (and awesomeness). Thanks Tina!

(And thanks, again, JoAnn. I hope I’ll get to say it in person next week.)

posted by time4mercy
Jul 31, 2009

JoAnn is amazing! And wonderful!!!!

posted by Erika
Jul 31, 2009

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posted by replica watches
Aug 1, 2009

I’m glad to have a face to put to the name; JoAnn was very nice, both by email and by phone, and so calm! when I’m sure everyone around her was shrieking.

posted by Liz Stein
Aug 1, 2009

Thanks JoAnn - you were AWESOME at SS09! I just enjoyed being in your amazing energetic POSITIVE presence. You were great and made everything so wonderful.

posted by Jennifer
Aug 9, 2009

I have just returned from the Sock Summit and I have to say that Joann is everything you wrote Tina and more. I volunteered a few shifts at the registration desk across the weekend and I was so impressed with JoAnn and her blend of calmness, friendliness and stamina. She was the first person I saw each morning and the last one as I left the OCC each night. A huge shout out also to Lisa our fearless, friendly, shoeless volunteer leader. Thank you for a wonderful time.

posted by Maura
Aug 11, 2009

I�m glad to have a face to put to the name; JoAnn was very nice, both by email and by phone
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posted by fannfl
Dec 6, 2009

I was helped by Joann in the aftermath of the original registration.
She absolutely made my day!

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